PRIVACY POLICY

Pro-Mow Lawn Care, LLC

DBA: Pro-Mow Fencing and Lawn Care

Effective Date: 10.20.2025

Last Updated: 10.20.2025

Pro-Mow Lawn Care, LLC ("Pro-Mow," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and share information about you through our website, mobile application ("App"), and any related services (collectively, the "Services").

This policy is designed to comply with major global and U.S. domestic privacy regulations, including the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable U.S. state laws.

1. CONTACT INFORMATION

The Data Controller/Business is Pro-Mow Lawn Care, LLC. You can contact us regarding this policy at:

  • Address: 4545 US 71, Colfax, LA 71417

  • Email: promowfencingandlawncare@gmail.com

  • Phone: 318.452.6265

  • Data Protection Officer (or equivalent point of contact): The company contact information above serves as the primary point of contact for all data protection and privacy inquiries.

2. TYPES OF PERSONAL DATA WE COLLECT

We collect information that identifies, relates to, or is reasonably capable of being associated with you or your household ("Personal Data"). We collect this information directly from you (e.g., when you fill out a form or sign up for services) or automatically as you use our Services.

The categories of Personal Data we collect include:

  • Identifiers: We collect your name, email address, physical address, and phone number when you contact us or request services. We also collect referral information detailing how you found us.

  • Geolocation Data: We may collect precise or imprecise location data via the App or when you request service estimates to provide location-specific services.

  • Internet/Network Activity: We automatically collect data when you use our website or App. This includes your IP address, browser type, device type, operating system, pages visited, time spent on pages, and clickstream data. This information is collected via website tools like Squarespace, Google Analytics, and our App.

  • Commercial Information: We maintain records of the services purchased or considered by you.

3. PURPOSES AND LEGAL BASES FOR PROCESSING

We process your Personal Data for specific business purposes, relying on defined legal bases for processing.

Purposes for Processing:

The information we gather from you is used for the following purposes:

  1. Service Provision & Transaction Fulfillment: To process your service requests, provide estimates, process payments, and fulfill other matters you initiate.

  2. Website & App Improvement: To aid in improving our website and App experience, including site administration, troubleshooting, and understanding usage patterns.

  3. Analytics & Business Intelligence: To gain a better understanding of our Services' users and their usage patterns as a whole.

  4. Direct Communication: To respond to your inquiries, communicate changes and improvements to our Services, or update you on any registration you have made.

  5. Targeted Content (Where Permitted): To identify preferences in content and advertising and target editorial, advertising, or other content (such as promotions or special offers) that we believe might be of interest to you.

  6. Legal Compliance: To meet all applicable legal, regulatory, and reporting requirements.

Legal Basis (GDPR) and Business Purpose (CCPA/CPRA):

  • Contract Fulfillment: Processing your data is necessary for the performance of a contract for services with you (e.g., providing estimates and fulfilling service requests).

  • Legitimate Interests: We rely on our legitimate interests to improve our Services, conduct business analytics, understand user behavior, and for site administration and security.

  • Consent: We rely on your consent for sending direct marketing communications where required by law, which you may withdraw at any time.

  • Legal Obligation: We process data where necessary for compliance with a legal obligation (e.g., tax or reporting requirements).

4. COOKIES AND AUTOMATIC DATA COLLECTION

We use various technologies, including cookies, to collect information automatically.

  • Cookie Banner (Squarespace): Our website, built on Squarespace, uses a cookie banner to inform you about the use of cookies and to obtain your consent for non-essential cookies, as required by laws like the GDPR.

  • Google Analytics: We use Google Analytics to measure and analyze traffic, which collects data like IP address and usage patterns to understand user engagement and improve our site.

  • App Tracking: Our App automatically collects operational and usage data solely to provide and improve the services we offer you.

By utilizing the cookie banner, you have control over non-essential cookies. You can manage your preferences through the banner settings at any time.

5. SHARING AND DISCLOSURE OF PERSONAL DATA

We do not sell or share your Personal Data with any third parties for monetary or other valuable consideration.

We may disclose your Personal Data to the following categories of recipients only as necessary to conduct our business and comply with the law:

  • Service Providers: We share data with third-party companies that perform services on our behalf, such as web hosting (Squarespace), analytics (Google Analytics), IT maintenance, and operational support. These providers are strictly bound by contractual agreements to keep your Personal Data confidential and use it only for the purposes we specify.

  • Legal and Compliance Disclosures: We may disclose your data to comply with any court order, law, or legal process, including responding to any government or regulatory request.

  • Business Transfers: Should we undergo a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring entity as part of that transaction.

6. INTERNATIONAL DATA TRANSFERS

Pro-Mow Lawn Care, LLC is based in the United States (Louisiana). Personal Data we collect is primarily processed and stored within the U.S.

When you use our Services, your Personal Data may be transferred to and stored in the United States. We implement appropriate safeguards (such as Standard Contractual Clauses, where applicable) to ensure that your Personal Data remains protected in accordance with this Privacy Policy and all applicable laws, regardless of where the data is located.

7. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have specific rights regarding your Personal Data.

For Users in the EU/EEA/UK (GDPR):

You have the right to access your data, request rectification (correction) of inaccurate data, request erasure (deletion) of your data, request restriction of processing, exercise the right to data portability, and object to processing based on legitimate interests (including direct marketing). You also have the right to withdraw consent at any time where processing is based on consent and the right to lodge a complaint with a supervisory authority.

For Users in California (CCPA/CPRA):

California residents have the Right to Know/Access (requesting disclosure of data collected), the Right to Correct inaccurate Personal Data, and the Right to Delete Personal Data, subject to certain exceptions. Since we do not sell or share your Personal Data, no opt-out is necessary. We also do not collect Sensitive Personal Information that would trigger the "Right to Limit Use." You have the Right to Non-Discrimination for exercising any of these rights.

Exercising Your Rights:

To exercise any of these rights, please contact us using the information provided in Section 1. We will verify your identity using reasonable methods (e.g., verifying information against your existing account or service request records) before processing your request.

8. DATA RETENTION

We retain your Personal Data for as long as necessary to fulfill the business purposes outlined in this Privacy Policy. This retention period is determined by our ongoing relationship with you and any legal obligations (such as for tax, accounting, or other mandatory legal requirements) that may mandate a longer storage period.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

DISCLAIMER: This is a draft based on the information provided and general legal principles. It is NOT legal advice. Pro-Mow Lawn Care, LLC must consult with qualified legal counsel to customize this policy, ensure full compliance with all applicable laws, and finalize the document before publication.